Shipping policy

Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

One of the Online Shop team will be in contact once your order has been placed with the manufacturer and a rough lead time as to when to expect your item. 

Domestic shipping rates and estimates
Shipping charges for your order will be calculated and displayed at checkout.

Christmas delivery
The last date for guaranteed Christmas delivery is December 12th. All orders placed after this date cannot be guaranteed for Christmas delivery.

In-store pickup
Available only on immediate request after placing an order. Please contact us with you order number.

International shipping
We do not offer international shipping unless specifically requested and approved by the Customer Services team. For more information on this, please contact (shopenquiries@grange.co.uk)

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Grange Online Shop is not responsible for these charges if they are applied and are your responsibility as the customer.